Managing in a Matrix Organization

Managing in a Matrix Organization

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Program Objectives:
By the end of the program, participants will be able to:
  • Articulate the key concepts and business needs behind a matrix organization.
  • Shape the right roles and responsibilities for matrix managers.
  • Ensure strong alignment between personal goals with those of others in the matrix organization.
  • Develop and facilitate the art of managing competing priorities, conflicts and decisions that result from a matrix environment.
Who should attend:
Department heads, senior supervisors and managers, human resources managers, team leaders, and project managers who are keen to develop/sharpen their managerial and teamwork skills when it comes to collaborating efficiently and managing resources effectively in a matrix organization.
Program Outline:
Introducing the Matrix
  • Defining a Matrix Organization
  • Defining Matrix Management
Structural Simplicity versus Matrix Flexibility
  • Pros and Cons of a Matrix Organization
  • The Power Shift and the Structure to Skills Mindset
  • Employee Engagement (Upsides and Downsides)
  • Partnership in a Matrix Organization
  • Matrix Models and Configurations
Clarifying Roles and Responsibilities in a Matrix Organization
  • Role Definition in a Matrix Organization
    • Critical Questions to Ask in Clarifying Matrix Roles
    • RACI Model Application for Role Clarity
    • Who Owns the Decision?
  • The Alignment Challenge
    • Symptoms of Alignment Issues
    • Creating Organizational Alignment
    • Aligning Own Goals with Own Roles and with Others
  • Making Decisions in a Matrix Organization
    • The Matrix Decision Framework
    • The Matrix Decision Process
    • Dealing and Coping with Dilemmas and Conflicts
A New Level of Cooperation
  • Organizational Complexity and Communication Sophistication
  • Buckets of Matrix Cooperation
  • Recommended Approaches to Working in a Matrix Organization
    • Spaghetti Networks
    • Star Teams
    • Cloud Communities
    • Specially Designed Groups
  • Influence of Technology and Social Media on the Matrix System
Control in a Matrix Organization
  • Accountability versus Control
    • Leveraging the Positive Side of Accountability
    • Scope of Accountability versus Control
    • Horizontal and Vertical Elements of Accountability
  • Influence versus Authority
    • Understanding Power in  a Matrix Organization
    • Influencing Others the Right Way
    • Multiple Bosses Environment: Line versus Virtual
  • The Journey from Empowerment to Freedom
    • Building Capabilities while Establishing Confidence and Trust
    • Leveraging the Power of Trust
    • Effective Ways to Handle Managerial Change in a Matrix Setup
Mindset and Skillset in a Matrix Organization
  • How to Ensure Long-Term Success of a Matrix Organization One Person at a Time​

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Date And Time

2021-03-13 @ 09:00 AM to
02:00 PM

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