Key Managerial Skills for New Managers and Supervisors

Key Managerial Skills for New Managers and Supervisors

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Program Objectives:
By the end of the program, participants will be able to:
  • Discover their role as new managers  or supervisors.
  • Apply different leadership styles to successfully lead and
  • motivate their employees.
  • Empower employees through delegation.
  • Build and manage winning teams.
  • Manage self, time, and stress in a restless work environment.
  • Apply new tools and techniques to improve decision-making
  • and problem-solving.
Who should attend:
New managers or supervisors, prospective managers or supervisors, and managers or supervisors with some experience but no formal training.
Program Outline:
Responsibilities of New Managers
    • Managing for Competitive Advantage
    • Roles and Responsibilities
    • The Four Functions and Ten Roles of Management
    • Skills Needed at Different Management Levels
    • Common Mistakes Made by New Managers and


Teams and Leadership
    • What Makes a Team?
    • Stages of Team Formation
    • Teams Dynamics and Team Building
    • Situational Leadership and its Application to Team


  • Current Trends and Issues
Mastering the Art of Motivation
  • What is Motivation?
  • Myths about Motivation
  • The Main Theories
  • Current Trends and Issues
  • Implications for Managers
    • What is Delegation and Why to Delegate?
    • Root Causes of Poor Delegation
    • Learning the Steps to Effective Delegation
    • Empowering and Motivating Employees through


  • The Do’s and Don’ts of Delegation
Time and Stress Management
  • Definition of Time Management
  • Identifying Your Time Wasters – Activity Log
  • Dealing with and Managing Your time Wasters
  • Start Planning Effectively
  • Using the Priority Matrix and To-Do-Lists
  • Definition of Stress
  • Causes and Symptoms of Stress
  • Techniques and Approaches to Managing Stress
Problem-Solving and Decision-Making
  • Tools and Techniques
  • The Traditional Approach to Problem-Solving
  • The Helicopter View
  • The Ishikawa Fishbone Technique
  • The How-How Technique
  • The Do’s and Don’ts of Brainstorming Techniques

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Date And Time

2021-03-18 @ 09:00 AM to
02:00 PM

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