Coaching Skills for Peak Performance

Coaching Skills for Peak Performance

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Program Objectives:
By the end of the program, participants will be able to:
  • Define coaching, counseling and mentoring and describe the differences between these critical people management skills.
  • Coach and/or counsel an employee using the multi-step coaching
  • and counseling processes.
  • Use coaching and counseling to help subordinates meet or
  • exceed work targets.
  • Use FACTS – the 5 principles of effective coaching.
  • Define mentoring, its main steps and requirements, and how it
  • can be used to improve employee competence.
  • Relate the role of the leader to that of a coach.
Who should attend:
Managers or supervisors whose responsibilities require coaching, counseling and/or mentoring others with the aim of reaching stretching targets.
Program Outline:
Coaching, Counseling and Mentoring
  • Definitions and Applications
  • Difference between Coaching, Counseling and Mentoring
  • Coaching Core Competencies
  • The Competency Iceberg
  • The 5 Principles of Coaching (F.A.C.T.S.)
    • Feedback
    • Accountability
    • Challenge
    • Tension
    • Systems
  • The 3 Stages of Performance:
    • Preparation and Planning
    • Performance Evaluation
    • Motivation
Coaching and Counseling
  • Benefits and Issues
  • Critical Factors in Coaching
  • Coaching Versus Counseling
Coaching and Counseling Skills
  • Communication
  • Active Listening
  • The “TGROW” Model of a Super Coach
    • Topic
    • Goal
    • Reality
    • Options
    • Will
  • Benefits of Coaching
  • Birth, Growth, Maturity, Conclusion
  • Contexts in which Mentoring Is Used
  • Characteristics of Mentors and Mentees
  • The Benefits of Mentoring
  • Difference between Mentoring and Coaching
Leading without a “Rope”
  • Foundation for Effective Leadership
  • The Leadership Behavior Continuum
  • Qualities of Authentic Leaders
  • Coaching towards Authentic Leadership
  • Traits Shared by Successful Leaders
  • How these Traits Relate to those of a Coach

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Date And Time

2021-03-18 @ 09:00 AM to
02:00 PM

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