Certified Professional Manager

Certified Professional Manager

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Program Objectives:
By the end of the program, participants will be able to:
  • Define the various management functions and the type of skill associated with each.
  • Decide when to use coaching and counseling in order to manage others effectively.
  • Define the relationship between attitude and behavior and use it to motivate self and others.
  • Use logical and creative approaches to solving problems.
  • Differentiate between leadership and management and use such knowledge to improve overall results and motivation.
Who should attend:
Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills.
Program Outline:
  • An Art or a Science?
  • Changes Impacting the Job of a Manager
  • Basic Managerial Functions:
    • Planning
    • Organizing
    • Coordinating/Leading/Directing
    • Controlling
  • The 6 Steps in Planning
  • Managerial Competencies:
    • Communication
    • Planning
    • Teamwork
    • Strategic Action
    • Problem-Solving
    • Self-Management
  • Different Management Styles
  • Factors that Influence Your Style
  • Reasons Managers Fail
Coaching, Counseling and Mentoring
  • To Coach or to Manage
  • Differences between Coaching, Counseling and Mentoring
  • The Competency Iceberg
  • Core Coaching Competencies
  • What Does a Coach Do and How?
  • The 5 Powerful Words of Coaching (D.R.D.A.R.)
    • Development
    • Relationship
    • Direction
    • Accountability
    • Results
Motivational Secrets
  • The Hierarchy of Needs
  • Various Motivational Theories
  • How to Motivate a Multi-Cultural Workforce
Problem-Solving Skills
  • Barriers that Get in Our Way
  • A Rational Approach to Problem-Solving
  • Problem Analysis Supplementary Tools
  • The 6 Thinking Hats for Creative Problem-Solving
The World of Leadership
  • Leaders:  Born or Made?
  • Leadership versus Management
  • Characteristics of a Leader
  • The 6 Leadership Styles
  • The 7 Habits of Highly Successful Leaders

To register for this event email your details to abdlk@hotmail.com

Register using webmail: Gmail / AOL / Yahoo / Outlook


Date And Time

2021-03-20 @ 09:00 AM to
2021-03-21 @ 02:00 PM

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